Windows 8 Known Issues
This page lists any known issues with Virginia Tech IT services and Windows 8.read more
View ArticleChanging Forgotten PID Password
225 Question:I have forgotten my PID password. What should I do? read more
View ArticleSending Large Email Messages or Attachments
883 Question:I am having problems sending large email messages or attachments. What is wrong and how can I fix it? read more
View ArticleGetting Unknown User Name Error when Creating a Hokies ID
2352 Question:When I use ADadmin to create a Hokies ID account by logging in with my PID and password, I get a "Login failure - unknown user name or bad password" error message. What should I do? read...
View ArticleConnecting to your Web Hosting Site and Finding Folder is Blank
2669 Question:When I try to connect to my hosting site using WebDrive, my drive folder is blank. What should I do? read more
View ArticleReceiving Common Error Messages when Using Drop / Add in Hokie SPA
2822 Question:I just tried to add a class to my schedule using Drop / Add, but I received a registration error. What does this error mean? read more
View ArticleRemote Access - VPN Pulse Connection Time Out Message in Junos Pulse
3827 Question:While connected to the remote access - VPN with Junos Pulse, I receive the "This Pulse connection will time out in: 30m 0s. Please select "Extend" to extend the session." message. What...
View ArticleCannot Access Web Pages when Using Junos Pulse with Remote Access - VPN
3983 Question:When connected to the remote access - VPN with Junos Pulse, I am unable to view some Virginia Tech Web sites, including Virginia Tech library's online journals or databases. How can I...
View ArticleProblems Installing Junos Pulse in Windows 7 / 8 or Bootcamp
3984 Question:The Junos Pulse installer fails to install in Windows 7 / 8. Or, how do I install Junos Pulse and connect to the remote access - VPN in Windows Boot camp in Mac OS? read more
View ArticleManually Connecting to Virginia Tech Wireless
3994 Question:I have tried following the XpressConnect wizard to get connected to Virginia Tech wireless, but I cannot get connected. What are the manual configuration instructions?Answer:For...
View ArticleStopping Email from Going to Spam in VT Google Apps Mail
3919 Question:How do I stop legitimate email from being filtered to the Spam folder of my VT Google Apps Mail account? read more
View ArticleBitlocker Drive Encryption on Dell Computers
4057 Question:I'm having problems with Bitlocker drive encryption not storing the key on TPM on my Dell computer. Windows is not relinquishing ownership of the TPM chip in order to store the Bitlocker...
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